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Shipping & Delivery

What shipping methods do you offer?
At this time, we do not ship to APO/FPO addresses. Shipments to Alaska, Hawaii, ... more
Why haven’t I received any confirmation emails or shipping updates?
When you subscribe, create a NameNecklace account, pay an order successfully, or... more
How Can I Track My Package?
To track your most recent orders, please simply click on "Track Order (https://w... more
Do you provide international shipping?
Yes! We can ship worldwide. If your country is not listed when you are filling i... more
Are there any customs fees?
You will not be charged any customs fees by selecting our flat mail rate. Howeve... more
How do I estimate my delivery date?
1. Estimate My Delivery Date: You may have questions about how long it will ta... more
Can I expedite shipping after placing the order?
1. Shipping Rates & Time As of the moment, we only have 3 options for shipping:... more
Why does the tracking information show that my order has been delivered, but I haven’t received anything?
Delivered: This means your order has arrived at your door or been delivered to y... more
What should I do if my order tracking information is not updated?
We encourage you to track your order online (https://www.namenecklace.com/pages/... more