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About Spotify Code Products

Customize Spotify Code on products and listen to the touching music with a loved one!

NameNecklace provides many kinds of Spotify Code Products for customers to choose from: keychain, plaque, night light, watch, wallet card, etc. 

Here are some FAQs regarding our custom Spotify Code Products:

1. How to play the song?

    1. Download and open Spotify App on your device.
    2. Click the search bar and a camera icon will appear on its right side.
    3. Scan the code on your product and you will be redirected to the song automatically.

 Please watch these videos for instructions.

As for this video, please fast forward it to 35s.

2. About the scratches on products, how to clean them?

As the material for it is Acrylic, to avoid scratches or broken in transit, we put a piece of film which can be peeled off after you received the package. Please remove the protective film. When you remove the protective film, please start from one corner (it’s up to you which corner) to tear it off. Please also try to avoid touching the surface as it would live white marks or smudges on the surface. 

Please note: 

  1. Remove the protective film from the product.
  2. Once protective film is removed, mount the Spotify acrylic plaque onto its base. Make sure to press it downwards to secure it.
  3. *Take note of the display quality when the protective film is in place and once removed.
  4. Smudges and dust-like residue on the surface can be removed or cleaned by wiping it with a soft cloth. You may dab a small amount of alcohol on the cloth when cleaning.

Please watch this video as a reference.

If there are any issues with your Spotify products, please CONTACT US by clicking the chat icon in the bottom right corner.