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Product Information

  • What materials are your products made from?

    What is 925 sterling silver?  To make silver durable enough for use in jewelry, pure silver, which has a .999 (99.9%) purity, is often alloyed with small quantities of copper (7.5%). The copper is add...

  • Can I receive a catalogue and what products do you supply?

    We do not offer catalogues. Our products are available for viewing online only. The products supplied on our website are the most current ones and it is very easy to scan through the categories for yo...

  • Silver Maintenance Tips

    Polish your silver jewelry regularly using non-abrasive soft cleaning cloth, or with lukewarm water. Gently brush it clean and then rinse it in clean water. To remove caked-on dirt, let it soak for 10...

  • General Product Introduction

    1. Our products can be classified into 2, The Personalized Products and the Classic Products. The difference between them are the processing time before shipping.  Personalized Products: These are are...

  • How to select my bracelet size?

    1. Wrap a measuring tape or a piece of string loosely around the wrist at the wrist bone. Mark the spot where the ends meet. The reading on the tape or on a yardstick or ruler while laying the string ...

  • Watch Maintenance Tips

    Like everything in life, watches endure a significant amount of wear and tear over time. You can wear our NameNecklace Watch for a much longer time as long as you take proper care of it. We have some ...

  • How to see your love in "100 Languages Says I Love You" necklaces

    We have developed new style of necklaces which can say I LOVE YOU in 100 languages!  Let us take this one for example:  You can upload picture for this necklace and we will make it to say I LOVE YOU i...

  • How to have a preview or get an effect picture?

    In our previous article on How to place an order ?”, particularly on the personalizing process, you upload an image.  You may then drag the image to scroll up or down through the options under the ima...

  • About Necklace Size

    Name necklaces are the most popular customized items at NameNecklace.  1.Please check our necklace length The length of most name necklaces is adjustable, 14.8L with 2.8 extender.  2. Can I change the...

  • How our custom Moon Lamp works?

    Welcome to NameNecklace! Here are some FAQ regarding our custom Moon Lamps. (Note: The wooden stand is included! ) 1. Charging  Plug the USB power cord to a normal USB charging port, and plug the othe...