You will have to contact our Customer Support first to get the refund service.
- Refunds are processed within 24-48 hours after you received confirmation of the cancelation or the return has been processed;
- Please note that it may take an additional 7-10 business days from the date you receive this confirmation email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.
- The amount of time it takes for the refund to show on your credit card or PayPal account depends on the policies of these institutions.
Please refer to 60-Day Return Policy or Return Instructions for more details. If you need more help, please CONTACT US by clicking the chat icon in the bottom right corner.